Shipping Policy
Wearsome ("we" and "us") is the operator of (https://wearsome.in//) ("Website"). By placing an order through this Website you will be agreeing to the terms below. These are provided to ensure both parties are aware of and agree upon this arrangement to mutually protect and set expectations on our service.
1. General
Subject to stock availability. We try to maintain accurate stock counts on our website but from time-to-time there may be a stock discrepancy and we will not be able to fulfill all your items at time of purchase. In this instance, we will fulfill the available products to you, and contact you about whether you would prefer to await restocking of the backordered item or if you would prefer for us to process a refund.
2. Shipping Costs
Shipping costs are pre-calculated during checkout based on of the order. Payment for shipping will be collected with the purchase. This price will be the final price for shipping cost to the customer.
3. Delivery Terms
3.1 Delivery Time
Your order will get delivered within 7-10 business days depending on your location in India. In some cases, it may take longer to receive the shipment depending on the accessibility of your location.
3.2 Dispatch Time
We process and ship every order within 3-4 business days of receiving it. Our warehouse operates from Monday - Saturday during standard business hours, except on national holidays at which time the warehouse will be closed. In these instances, we take steps to ensure shipment delays will be kept to a minimum.
3.3 Items Out of Stock
If an item is out of stock, we will dispatch the in-stock items immediately and send the remaining items once they return to stock.
3.4 Delivery Time Exceeded
If delivery time has exceeded the forecasted time, please contact us so that we can conduct an investigation.
4. Tracking Details
4.1 Tracking Notifications
Upon dispatch, customers will receive an email with tracking details from which they will be able to follow the progress of their shipment based on the latest updates made available by the shipping provider.
4.2 Delivery Status
You can check the status of your shipment by clicking on "TRACK MY ORDER" and entering your order ID or AWB number.
5.Parcel lost in-transit
We will process a refund or replacement as soon as the courier has conducted an investigation and deemed the parcel lost.
6. Customer service
For all customer service enquiries, please email us on support@wearsome.in.